Frequently Asked Questions

Here are some questions that we commonly receive. If you have a question that isn't on the list, let us know and we will try to answer it as quickly as possible.

1. How do I sign up for one of the classes?
2. When are your classes?
3. What types of classes do you offer?
4. What do I need to sign up for class?
5. How do the classes work? Do you train my dog?
6. Where are the classes?
7. How long are the classes?
8. How many people are in a class?
9. Can you come to my house?
10. I don't want to take a class with other people, do you have other options?
11. Can you train in Arabic?
12. What do I need to bring to class with me?
13. Can I bring other family members with me?
14. How much experience do you have training dogs?
15. How does your calendar/schedule work? How do I know what day I should go to class?
16. My dog bites. Can you help me?
17. Do you train guard dogs?
18. What if I want to sign up for class, but I know that I will be gone for one of the dates?

1. How do I sign up for one of the classes?

It's pretty simple. If you are interested in a class, give us a call or send us an email telling us what class you would like to sign up for. We will let you know if there is still space available, and if there is, will send you a registration form via email. You can also pick up a registration form at our office. Once we have received both your form and you deposit, you will have a space reserved for you.

2. When are your classes?

At the moment, we are only offering classes on Tuesdays and Saturdays. We will continue to add more classes on different days as needed. To find a class that works for you, take a peak at our calendar here .

3. What types of classes do you offer?

We offer private, one-on-one classes, group classes at all levels of instruction, and mini classes that cover specific training topics like house training or nipping. For a more detailed explanations, see our class list here.

4. What do I or my dog need to sign up for class?

First, you need to fill out the registration form and secure a place in class. Your dog also needs to be up to date on it's shots provided by veterinarian or breeder. If you do not have written evidence of vaccinations, we cannot have your dog in class until we have seen proof. This is for the protection of both your dog, and the others in the class. For adult dogs,the shots required are DDP (Distemper, Parvovirus and Parainfluenza) and Rabies (either the one or three year shot) with Bordetella preferred, but not required. We will accept puppies under four months of age, as long as they have had the first two rounds of DDP and Rabies. If you have any questions about this policy, either call or email us.

5. How do the classes work? Do you train my dog?

This refers to only to group classes, for more information about our other class options, please refer to our class list here.

Our classes are four or eight weeks long. Each week we cover several new topics, and review from the previous week. We do not train your dog, but we will show you how to get the best results and guide you through the process step by step. The reason that we do not train your dog for you is that, you, the human also have to be trained. After all, if your dog knows what to do, but you don't know, what's the good of training? Moreover, we believe that it's important for each client to have the tools to be able handle what ever issues come up post class. Working with your dog will also increase the bond between you and him.

As part of the class, you will be given a booklet with weekly lesson plans and homework so that you can come to class prepared.

6. Where are the classes?

The classes take place at our Training Center in El Maadi. It is located in Midan Damshaq, on Road 9, Building #154, next to a Jotun paint store.

7. How long are the classes?

Each class is an hour to an hour and half long, and each session last for either four or eight weeks.

8. How many people are in a class?

The class is strictly limited to five dogs. This is why it is important to register and pay the deposit to secure a place in the class. If you have not completely registered, we cannot guarantee that there will be a spot in the class. We also must have at least three dogs to start a class. If we don't have that many, we will hold the registration until we have reached the minimum.

9. Can you come to my house?

Generally, no we don't come to to client's homes to do training. Part of the reason that we recommend group classes is so that your dog gets used to different surroundings and can handle whatever may occur.

10. I don't want to take a class with other people, do you have other options?

If you are uncomfortable taking a group class, or have a dog with special training problems (like aggression or biting), we also offer private classes. We can also offer group classes with a closed registration so that only you, and a group of friends up to five can take a group class. Please email or call us for more information.

11. Can you train in Arabic?

Yes, both of trainers speak Arabic. We are more than happy to answer questions or explain concepts in Arabic, but the classes are taught solely in English. If you would like a class taught primarily in Arabic, please contact us.

12. What do I need to bring to class with me?

Other than your dog, please bring a copy of the shot records (for the first class only), some soft and smelly treats (hotdogs work great) and if you have a small dog, some sort of blanket or small bed. You will also need a 4 to 6 foot nylon or leather leash, and collar. Please do not bring an extendeble or retractable leash to class!

13. Can I bring other family members with me?

Yes, you can bring other people along with you. The more people that are trained along with your dog, the more successful you will be. Children are also welcome as long as they are well behaved and do not disrupt class.

14. How much experience do you have training dogs?

Our lead trainer, Sarah Michelle, has been training dogs for over five years and holds several professional certifications. She had taught over 200 group classes, and over a hundred private lessons both in the US and in Egypt. Our other trainer, Christal, has taught in Egypt for several years, and is currently getting certificated as a pet dog trainer. Both trainers will be present at each class. We would be happy to discuss our credentials in more detail if you have more questions.

15. How does your calendar/schedule work? How do I know what day I should go to class?

Take a look at our calendar here and find a date and class that you like. Every class runs for eight weeks, so make sure when you are looking at the calendar, you find a class that is just starting, not one that has already begun. For example, if you chose Puppy Class A, you would meet once a week on Saturdays for eight weeks. You would not come to the Puppy Class B on Tuesdays. If you have further questions, contact us.

16. My dog bites. Can you help me?

We might be able to help you depending on how severe the problem is. However, each case is different, and the best way to find out is to schedule a free consultation so that we can have a better idea of what might be happening.


17. Do you train guard dogs?

No, and we do not train dogs to bite. We ONLY train dogs in obedience and as family pets.

18. What if I want to sign up for class, but I know that I will be gone for one of the dates?

If you let us know ahead of time that you are going to miss a class, we can schedule a make-up for you without a problem.